Enhanced Access and Service Excellence – Easy way of Cheating People

In January 2018, the Government of India launched EASE 1.0. It was developed by Boston Consultancy Group (BCG), a multinational consultant with no experience in banking at all, and it is still run by...

Read more September 6, 2021 at 3:35 pm Thomas Franco

Are the Employees of Public Sector Banks Overexploited?

Newton Kumar who is known on Twitter as @idesibanda has compiled data on the banks’ business and employee strength based on annual reports of the banks. The data on number of customers per employee...

Read more July 5, 2021 at 2:10 pm Thomas Franco

Interrogating “recovery” | A webinar series questioning claims of post-COVID economic recovery

Over the last few months, the media has been abuzz with claims of “rapid recovery” and “record growth” for...

Privatisation of Banks – A Comedy of Errors or Sale to Corporates?

Amendment of the banking law has been enlisted in this session of parliament. This is a reversal of the...